Practice Background
New Patient Registration
We are using a new online service that makes it easy to register with this GP surgery. Just fill in a quick online form to start the process via via: Register with Chelston Hall.
You do not need proof of address or immigration status, ID or an NHS number.
The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.
Paper forms are still available if you need one, they are available from reception at either of our surgery sites.
You are welcome to book in for a new patient screening and if you take regular medications we recommend that you obtain one month of medication from your current surgery before registering with us.
New Telephone System - call back feature
Patients will be offered to dial '0' for the call-back option, this will hold their position in the queue as if they were still on the phone. The system will then ring the patient back when they have reached number one in the queue. This means that rather than staying on hold, you can carry on your day or rest if you're feeling unwell.
Please note that if you have a private / withheld number the system is unable to call patients back
Patient Satisfaction Questionnaire
We would be very grateful if you could spare a moment to complete a survey about the surgery. The survey can be accessed via the following link: https://forms.office.com/e/wxQjCeuZk3
Your feedback is important to us and we appreciate your participation so that we can review our services as part of our improving access to primary care.